PREPARATION OF TECHNICAL DOCUMENTATION

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Technical documentation often suffers from low prioritization. However, thorough and accessible documentation is an essential tool in many IT departments.
 

    Good technical documentation benefits many IT processes, including but not limited to:

  • Contingency plans
  • Demand specifications
  • Training of new employees

 
ACI has developed a simple and actionable approach for drafting technical documentation.
 

ACI’s approach for drafting technical documentation

  • ACI facilitates structured Q&A workshops
  • ACI uses video recording during workshops
  • ACI develops documents in a strictly structured format
  • ACI ensures maintenance of the documentation
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