CRISIS MANAGEMENT – AN ESSENTIAL ELEMENT

Further reading:

BUSINESS CONTINUITY MANAGEMENT – SIMPLE AND OPERATIONAL

Contingency planning and crisis management are key elements of a company’s BCM (Business Continuity Management). Crisis management is basically about common sense – before, during and after a potential crisis. An efficient and easily accessible BCM program ensures that critical processes will either continue to function despite disruptive events or be quickly re-established to an acceptable level.

ACI are BCM experts. We can help you develop and implement a professional and sustainable BCM program that ensures readiness and compliance throughout your organization.

Our framework and communication infrastructure ensures that your emergency plans are operational and your crisis management is effective.

We have several years of experience in establishing, maintaining and testing business continuity in large companies. ACI has a two-pronged approach to BCM:

  • Risk mitigation reduces the likelihood of unwanted incidents
  • Business Recovery ensures continued operation after a major adverse event

THE SIX PHASES OF EFFECTIVE CRISIS MANAGEMENT

Our approach to an effective BCM includes these 6 phases:

  1. Analysis – Risk Analysis, Business Impact Analysis, Gap Analysis
  2. Strategy – Developing policies, establishing goals
  3. Plans – Preparation of BCM Plans and Recovery Plans
  4. Awareness – Implementation and communication of BCM, personnel training
  5. Tests and drills – Test strategy, recovery drills, crisis management, management reports, internal audit
  6. Maintenance – Logs and monitoring for reporting and optimization of the BCM program

We adhere to international standards in all processes, including ISO 22301 and ISO 27031.

SOFTWARE SUPPORT FOR CRISIS MANAGEMENT

Software Support:
ACI is the Danish agent of Crisis Commander, the leading disaster contingency tool, empowering your contingency plans and provides crisis management support, from event alerts and notification to the activating of re-establishment protocols. The system is cloud based and available on mobile devices. Click here to read more about Crisis Commander.